Privacy Policy

Effective Date: November 2025

Velika Ventures LLC

Website: https://dollfactory.ai

Velika Ventures LLC (“Velika Ventures,” “Doll Factory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you interact with our website, mentorship programs, digital products, SMS communications, and online communities. This policy also includes the disclosures required for A2P 10DLC compliance.

1. Who We Are

Velika Ventures LLC

502 West 7th Street, Suite 100

Erie, Pennsylvania 16505

United States

Support Email: [email protected]

Website: dollfactory.ai

2. Who This Policy Applies To

We collect information from website visitors, customers and subscribers, mentorship participants, digital product buyers, Discord community members, individuals who receive email or SMS marketing, business partners, vendors, and affiliates. “Personal information” means data that identifies or can be linked to you, including your name, email address, phone number, payment information, IP address, device data, and online activity.

3. Information We Collect

Information You Provide

We collect information when you:

purchase courses or mentorship programs

subscribe to services

join our Discord community

opt into email or SMS marketing

submit forms on any landing page

communicate with support

complete checkout or payment forms

This may include your name, email address, phone number, billing details processed by Stripe or FanBasis, account information, and communication history. Phone numbers are collected only when you explicitly opt in and consent to receive SMS messages.

We do not store credit card numbers.

Information Collected Automatically

(unchanged)

SMS & Phone Number Collection (A2P-Required Clause)

When you provide your phone number and check the consent box on our forms, you explicitly agree to receive SMS messages from us related to the services you opted into.

Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time.

We do not share, sell, rent, or transfer your phone number to third parties for their own marketing purposes, in accordance with A2P 10DLC regulations.

4. How We Use Your Information

We use your information to:

deliver and improve our services

provide mentorship access and course materials

process transactions

manage your account

send support responses

send email or SMS communications (with the ability to opt out at any time)

track website performance

detect fraud or security issues

operate internal tools, including those using the OpenAI API

SMS-Specific Use (A2P Requirement)

Your phone number will only be used for:

account notifications

program access and customer support

updates you explicitly opted into

marketing messages only if you checked the SMS consent box

We do not use your phone number for any purpose you did not consent to.

We do not sell personal information.

5. Legal Basis for Processing

We process personal information based on contractual necessity when providing services you purchase, legitimate business interests including analytics, performance, customer support, and fraud prevention, legal obligations including tax and accounting compliance, and your consent when you opt into marketing communications. If you are a California resident you may have additional rights under CCPA and CPRA.

6. Sharing Your Information

We share data only when necessary to operate our business. This includes service providers such as Stripe, FanBasis, Google, Meta, Go High Level, OpenAI, Discord, hosting services, and vendors who assist with our operations, payments, analytics, communications, or community platforms. We may also share information to comply with U.S. laws, court orders, government requests, or fraud investigations. We do not share SMS opt-in phone numbers with third parties for their marketing purposes, as required by A2P 10DLC.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain website functionality, personalize content, measure performance, assist with advertising, and improve user experience. You may disable cookies in your browser, but certain features may not work.

Do Not Track

Some browsers send a Do Not Track signal. We do not respond to these signals because industry standards for DNT are not consistent or widely supported.

8. Data Retention

We retain personal information only as long as necessary to provide services, maintain your account, meet legal obligations, and prevent fraud. Data may also be retained by service providers based on their own retention policies. SMS consent logs, opt-out events, and compliance records may be retained as required by carrier regulations.

9. Payment Processing

All payments are processed securely through Stripe and FanBasis. Financial information is encrypted and handled directly by these providers. We do not store credit card or banking information. All sales are final and we do not offer refunds unless required by law.

10. Data Storage and Location

We do not store data locally. All information is stored by service providers including Stripe, FanBasis, Go High Level, OpenAI, Discord, Google, Meta, and other cloud vendors. These providers may store or process data in the United States or in other countries.

11. International Users

If you access our website or services from outside the United States, you understand and agree that your information may be transferred to, stored in, and processed within the United States. By using our website or submitting information, you consent to this transfer and to the application of U.S. laws, which may differ from those in your country.

12. AI Tools and Automated Processing

We use AI tools including the OpenAI API to support features inside our services. These systems may process text inputs or prompt content but are not used to intentionally store or analyze sensitive personal information. If you believe an automated process has impacted you unfairly, you may request human review.

13. Your Rights

Depending on your location, you may request access to your personal information, request corrections, request deletion, or request that we limit marketing communications. You may opt out of marketing emails by clicking the unsubscribe link or by emailing [email protected]. You may opt out of SMS marketing by replying STOP. SMS STOP commands take effect immediately, as required by A2P carriers.

14. CCPA and CPRA for California Residents

California residents may request disclosure of the categories of personal information collected, the specific information collected about them, how their data is used or shared, and may request deletion. Requests may be submitted to [email protected]

. We do not sell personal information.

15. Third Party Links

Our site may contain links to Discord, social media platforms, course platforms, and other third party websites. We are not responsible for the privacy practices of third party sites and recommend reviewing their privacy policies before sharing personal information.

16. Data Breach Notification

If a data breach occurs, we will take immediate steps to secure affected data and notify impacted users when required under U.S. law. If you believe any security issue has occurred, contact us immediately at [email protected]

.

17. Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect on the date they are posted. You are encouraged to review this page periodically. If changes are significant, we may notify you by email.

18. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Velika Ventures LLC

Support Email: [email protected]

Website: dollfactory.ai